Best Buy Cio May 2026

Neal Sample is currently the Executive Vice President and Chief Digital and Technology Officer at Best Buy [11]. In this role, he leads the company's efforts in data, AI, and digital engineering [11]. ⚡ The Modern "CIO" Mandate at Best Buy

💡 : Best Buy treats "Tech Complexity" as an opportunity. As home electronics get harder to set up (IoT), the technology team builds the infrastructure that makes Geek Squad the "CIO of the Home" for regular customers [2]. If you'd like to dive deeper into Best Buy's tech strategy: best buy cio

: Moving away from a binary "build or buy" choice to using APIs and microservices [14, 21]. Neal Sample is currently the Executive Vice President

: Establishing a tech hub in Bangalore, India, to support worldwide engineering [11]. 3. The "Build vs. Buy" Shift As home electronics get harder to set up

: Seamlessly blending online and physical store experiences [5, 29].

: Integrating technology to help field agents provide better in-home service [2, 13].

: Building custom tech only when it provides a unique market advantage over rivals [14, 30]. 📅 Leadership Timeline Key Focus Area Neal Sample (2025–Present) EVP, Chief Digital & Tech Officer AI, Data, and Platform Engineering [11] Brian Tilzer (2018–2025) Chief Digital & Tech Officer Digital Transformation and App Growth [19] Neville Roberts (Former) CIO International Standardizing global information systems [1] Bob Willett (Former) CIO & CEO International Early customer-centricity and revenue-generating IT [1, 22]