You must perform a factory reset and remove your cloud accounts (like Find My iPhone or Google FRP). If the phone is locked to your ID, they cannot accept the return.
If you’ve ever bought a phone from Best Buy and realized it’s just not the right fit, you have a very narrow window to change your mind. Unlike their standard 15- or 30-day policies for most tech, Best Buy has strict rules for "activatable devices." best buy phone return
The phone must be in "like-new" condition. As noted by Best Buy Business Returns , items that are damaged, dented, or scratched may be denied. You must perform a factory reset and remove
Bring back the original box and all accessories (charger, cables, SIM tool). If major components are missing, the return might be refused or the value deducted. 4. How to Return Unlike their standard 15- or 30-day policies for
This is the fastest way. Bring your receipt (or the card you used) and a valid photo ID.