: When reporting damaged or useless items, users on Reddit mentioned the company often "haggles" by offering partial refunds (e.g., 50%) rather than taking back the faulty product for a full refund.
: Multiple users reported long wait times, with some waiting months for orders or receiving incomplete shipments that required repeated inquiries to resolve. buy backdrop com reviews
: Reviewers on Trustpilot frequently note that vinyl backdrops arrive folded rather than rolled . This causes deep, permanent horizontal creases that do not come out even after hanging or following company-suggested "fixes" like laying them flat for 48 hours. : When reporting damaged or useless items, users
: Some customers reported that the print quality was compromised at the fold lines, leaving visible white lines where the ink had come off. This causes deep, permanent horizontal creases that do
: Some buyers noted a total lack of order confirmation after purchase, leading to uncertainty about whether the items would ever arrive. Highly-Rated Alternatives
: There are instances where users ordered specific materials, such as thin vinyl, but received different fabrics like polyester instead. Service and Logistics Problems
Customers have highlighted several red flags regarding the company's reliability:
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