: A series of pre-set questions helps determine the exact type of emergency and the priority level of the response.
When a dispatcher "runs the cards," they typically follow a logic known as the : Where : Your exact current location. What : What is happening right now. Who : Who is involved and how many people are injured. When : When did the incident occur. Weapons : Are there any weapons present at the scene? Impact and Accessibility
: Situations involving environmental dangers or dangerous materials. Common Questions Dispatchers Ask Cards (911)
: The project was designed as part of the "Tickets" Computer Aided Dispatch (CAD) project but can also function as a standalone program for emergency services. Incident Card Classifications
: Physical injuries resulting from accidents or violence. : A series of pre-set questions helps determine
The system categorizes emergencies into four distinct groups, often identified by colored banners for quick recognition by the dispatcher: : High-priority medical crises.
As an initiative, the Cards 911 Project aims to make professional-grade dispatch software available to all communities regardless of budget. This reduces the need for expensive proprietary systems while allowing emergency professionals to contribute to and refine the training materials globally. Who : Who is involved and how many people are injured
The primary goal of the Cards 911 system is to standardize the response of a Public Safety Answering Point (PSAP).