: Visit a store (appointment recommended) where an appraiser will inspect the car for about 30–45 minutes to verify its condition.

: They will buy cars that don't run, though you must have them towed to a store for appraisal.

Despite their broad policy, there are strict disqualifiers—primarily related to safety and title integrity:

: Start on the CarMax website with three pieces of information to get an instant, non-negotiable offer.

: Offers are valid for 7 days . If you accept, you can often leave with payment in hand the same day.

While CarMax offers high convenience and a transparent "no-haggle" experience, you may receive a higher price through a private sale. Experts recommend comparing their offer against tools like Kelley Blue Book or competitors like Carvana to ensure you're getting a fair deal.

: While they buy most leases, CarMax currently cannot purchase vehicles leased through certain companies, including Tesla, Ford Credit, GM Financial, Honda Finance, and Nissan Motor Acceptance , among others. The Appraisal Process