Obtain the firmware matching your device model, specifically for the database file ( BPLGUInfoCustom... ). Laptop/PC: A computer running Windows. USB Cable: A high-quality USB cable. How to Use Maui META v10.1816 (Steps)
With that, I can confirm if v10.1816 is the best choice, or if you need a newer version. maui-meta-v10-1816-latest-version-free-download
Disconnect the phone, close the tool, restart it, and try connecting again. Obtain the firmware matching your device model, specifically
Access and restore NVRAM data (Network Virtual Random Access Memory). close the tool
Ensure you are using the correct BPLGUInfoCustom... file from your device's specific firmware, not another model's. No Connection: Reinstall MediaTek CDC/USB Drivers.