The material is structured to take a learner from data basics to advanced operational support: Process Mining: Data science in Action - Coursera
: Using data to improve or extend an existing model, such as adding time stamps to predict delays or identifying social networks of resources. Key Takeaways & Learning Path Process Mining: Data Science in Action
Example applications include: analyzing treatment processes in hospitals, improving customer service processes in a multinational, Wil van der Aalst Data Science in Action Second Edition The material is structured to take a learner
The book and course focus on three main types of process mining that turn "event logs" into actionable insights: Process Mining: Data Science in Action